Refund policy

Last Updated: November 3, 2026

Thank you for shopping with CODEAGE. We appreciate your business and aim to provide a clear and convenient shopping experience.

Please review the following policy regarding returns, refunds, and exchanges.

Return Eligibility

Customers may request a return within 30 days of receiving their order.

To qualify for a return, products should meet the following conditions:

  • Items must be unused and in their original condition.

  • Original packaging and seals should remain intact where applicable.

  • All included accessories and materials should be returned.

  • Proof of purchase may be required.

For dietary supplements and products with hygiene or safety considerations, opened, used, or unsealed items may not be eligible for return, except where required by applicable law or in cases involving damaged, defective, or incorrect products.

How to Request a Return

To begin a return request, please contact us at:

jokereeskasls@gmail.com

Please include:

  • Your order number.

  • The product you wish to return.

  • The reason for your request.

Our customer support team will review your request and provide return instructions where applicable.

Please wait for return authorization before sending any items back.

Refund Process

Once an approved return has been received and inspected, we will notify you of the refund status.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

Original shipping charges may be non-refundable unless otherwise required by applicable law.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us at jokereeskasls@gmail.com.

Please provide your order number and clear photos of the product and packaging, if available. Our team will review your request and assist with an appropriate resolution.

Exchanges

If you would like to exchange an item, please contact our customer support team.

Exchanges are subject to product availability and applicable return conditions.

Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

We cannot guarantee cancellation once an order has entered processing or has been dispatched.

Contact Information

For return and refund inquiries, please contact:

Email: jokereeskasls@gmail.com

Thank you for choosing CODEAGE.